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POPULAR QUESTIONS

Can I change or cancel my order after I place the order?

Once you have placed your order, we are unable to amend or cancel it.

I haven’t received all the items I’ve ordered?

We may fulfil your order from multiple locations, in this instance, your purchase will be split into multiple parcels with separate tracking numbers. Please note: that these orders may be dispatched on different days. Please allow 1-4 business days for fulfillment.

In the event of a split parcels please be assured that you will not incur any additional shipping charges.

I didn’t receive my invoice?

Your invoice will be sent via email to your nominated email address once you have placed your order. Should this be missing, please check your junk folder.

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Delivery & Returns

Free standard delivery on all Australian orders over $140.

Free Click and Collect available on all Australian orders, ready within 2 hours of purchase.

Full price items may be exchanged or refunded within 30 days.

Full price items may be exchanged with a promotion, such as 25% off storewide, may also be exchanged or refunded. 

Sale items may be exchanged with 30 days for a store credit.

We accept returns for online orders in store. Find your nearest store here.

Please see full Returns & Exchange Policy here.